Contact and Support
Davison instruments sell through Amazon, and that is where every order question gets resolved fastest. Pick whichever of the two below matches what you need.
About an order
Every Order Lives on Amazon
Amazon carries a Davison order from checkout right through to a refund. The shipment, the payment, the return label, the replacement and any complaint all sit on the order record itself. Raising it from your order history beats writing anywhere else, because the receipt and the tracking number are sitting there in front of whoever picks the case up. In practice, that means:
- Tracking, delivery dates and a late shipment
- Refunds, replacements and return labels
- Charges, billing and payment methods
- A guitar or amp that turned up damaged
- An accessory missing from the package
- A dispute with the seller
Repairs and warranty claims go the same route. Amazon can replace or refund a faulty instrument well inside the window, usually faster than any repair.
About the instrument
Most Answers Are One Page Away
Two questions cover most of the mail. What is in this package, and why does a new guitar sound wrong out of the box? The second one is nearly always tuning. Strings lose tension in transit, so a fresh instrument needs several passes before it holds pitch.
Buzzing frets or high action after tuning point to a setup rather than a fault. Any local guitar shop adjusts neck relief, string height and intonation, and it is routine work on a fretted instrument at any price.
About this website
davisonguitar.com covers the Davison range of electric guitars, basses, amplifiers and starter packages. It earns through the Amazon Services LLC Associates Program. A purchase that qualifies returns a small percentage here, at no extra cost to the buyer. No phone line and no support inbox run from this address, because an order gets answered where it was placed.
For the site itself, the WHOIS record for davisonguitar.com carries a contact form.